If the order You received doesn't fit You or You are generally not pleased with it - You can return it in 7 days at Your own expense. This will never issue a full price refund as most of items bought from us can't be resold. That's why most of the times exchanging might be difficult as we might not have other size, color or feature in stock.
Please keep in mind, that when exchanging the item(s) we will be sending it back to You for free or refund Your money minus shipping costs and/or additional fees. Neothinker reserves the right to charge a restocking fee of 20% off refunds, especially in cases when merchandise is returned without prior written communication and agreement. Both the returned item(s) and the packaging has to be received by Neothinker in unused and new condition, if the product packaging is damaged we will charge an extra fee of at least 20% of the value of the merchandise.
In order to avoid misunderstandings, You can always consult with us at firstname.lastname@example.org